Axon Software > Case Studies > Axon Invoicing: A Game Changer for Long Run Transportation

Axon Invoicing: A Game Changer for Long Run Transportation

Technology Category

Functional Applications - Transportation Management Systems (TMS)
Sensors - Level Sensors

Applicable Industries

Automotive
Transportation

Applicable Functions

Logistics & Transportation
Maintenance

Use Cases

Personnel Tracking & Monitoring
Public Transportation Management

Services

System Integration
Training

About The Customer

Long Run Transportation is a coal and flatbed hauling company based in Beckley, West Virginia. The company has two owners who have been in the coal-hauling business for over 30 years. They have several coal hauls and entered the flatbed industry about two years ago. The company prides itself on its detailed approach to tracking business operations, particularly the performance and expenses of each truck. The company's president takes an active role in reviewing these details to make informed decisions. Long Run Transportation is also committed to improving productivity and efficiency in its operations.

The Challenge

Long Run Transportation, a West Virginia-based company specializing in coal and flatbed hauling, was facing challenges in accurately tracking their business operations. The company had difficulty breaking down expenses per truck, a crucial aspect of their business, as they needed to monitor each truck's performance and expenses at a granular level. The company's president needed detailed reports to understand how each truck was running and to make informed decisions. Additionally, the company was struggling with invoicing, particularly for their flatbeds, and was looking for a solution that could streamline this process. The company was also keen on improving productivity in the office and reducing manual entry to minimize the risk of errors.

The Solution

Long Run Transportation adopted Axon, a specialized trucking industry software, in July 2017. Axon provided a user-friendly solution that helped the company break down expenses per truck, a feature that was hard to find in other software. The detailed reports generated by Axon were particularly useful for the company's president, who could review the performance of each truck in detail. Axon also simplified the invoicing process, allowing the company to invoice out the very next day. The invoices were concise and provided all the necessary information, reducing queries from customers. Axon also significantly improved productivity in the office by reducing manual entry. The company was able to import tickets, reducing the risk of errors from mis-keying and increasing productivity. The software was so effective that the company was able to manage with less staff.

Operational Impact

The adoption of Axon has had a significant impact on Long Run Transportation's operations. The software's user-friendly interface and detailed reporting capabilities have made it easier for the company to track expenses per truck, providing valuable insights that inform decision-making. The invoicing process has been streamlined, with the company able to send out invoices the very next day. This has not only made life easier for the company but also improved relationships with customers, who appreciate the timely and detailed invoices. The company has also seen a significant improvement in office productivity, with reduced manual entry and the ability to import tickets. The company has been able to manage with less staff, demonstrating the efficiency gains from using Axon. The software has also proved useful in managing multiple locations, with the ability to run reports based on location.

Quantitative Benefit

Axon reduced manual entry, minimizing the risk of errors.
The company was able to manage with one less staff member due to the improvements provided by Axon.
The company believes it could handle an addition of 10 trucks without needing to add more staff, thanks to Axon.