Automation of SMB Lending Facilitates Cross-Selling, Reduces Turnaround Time, and Speeds Up Policy Change
Company Size
1,000+
Region
- Middle East
Country
- United Arab Emirates
Product
- Ultimus Composed Process Solutions
Tech Stack
- Low-code
- BPMS
- Microservices
- SOA
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Employee Satisfaction
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Application Infrastructure & Middleware - Middleware, SDKs & Libraries
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
- Sales & Marketing
Use Cases
- Predictive Quality Analytics
- Process Control & Optimization
- Regulatory Compliance Monitoring
Services
- Software Design & Engineering Services
- System Integration
About The Customer
National Bank of Abu Dhabi (NBAD) is the largest bank in Abu Dhabi and the second largest lender in the United Arab Emirates. NBAD’s lines of business include retail and corporate banking, wholesale and investment banking, private banking, and wealth management as well as Islamic banking, brokerage, property management, and leasing. NBAD's international branch network, the largest among UAE banks, spans across 17 countries in five continents, from the Far East to the Americas.
The Challenge
In an effort to increase market share among small and medium-sized businesses, NBAD wanted to unite certain lending products under a common marketing umbrella, Program Lending, and employ technology to provide exceptional customer experience and rapid innovation. NBAD realized that success required overcoming several key, yet common, business challenges: fast yet prudent approval of loans; ready cross-selling of products (each with different business rules, limits, and requirements); rapid innovation in response to changing competitive and regulatory conditions; and maximized employee productivity and cost-effectiveness. Realizing these challenges could not be met with conventional process automation technology, NBAD selected Ultimus Composed Process Solutions as its experience and rapid innovation platform for Program Lending.
The Solution
Ultimus Composed Process Solutions is a revolutionary new technology that produces unmatched gains in software delivery time, quality, manageability, cost, and business value. Conventional software development technologies are akin to giving power saws and nail guns to a custom builder: it’s a faster way to create a one-of-a-kind building. History showed us a much better way – that modern industrial and engineering principles produce order of magnitude improvements in delivery time, quality, and cost! Ultimus Composed Process Solutions (CPS) applies these same 'industrial' principles to software: automatically assembling software using a common, standardized architecture and pre-built, interchangeable, and pre-integrated parts based on business requirements. CPS is a central resource of reusable digital assets that are pre-built and inherently work together, so they are no longer part of the development process. All customer solutions, solution data, and content are automatically added to this pool of reusable assets, thereby creating a CPS 'Digital Solution Ecosystem'. CPS solutions are composed in real-time using the digital assets in this Ecosystem. CPS can compose entire software families in the same way – families of applications that automatically and inherently work together, share data, and are managed like they were one larger software solution.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Real-time In-vehicle Monitoring
The telematic solution provides this vital premium-adjusting information. The solution also helps detect and deter vehicle or trailer theft – as soon as a theft occurs, monitoring personnel can alert the appropriate authorities, providing an exact location.“With more and more insurance companies and major fleet operators interested in monitoring driver behaviour on the grounds of road safety, efficient logistics and costs, the market for this type of device and associated e-business services is growing rapidly within Italy and the rest of Europe,” says Franco.“The insurance companies are especially interested in the pay-per-use and pay-as-you-drive applications while other organisations employ the technology for road user charging.”“One million vehicles in Italy currently carry such devices and forecasts indicate that the European market will increase tenfold by 2014.However, for our technology to work effectively, we needed a highly reliable wireless data network to carry the information between the vehicles and monitoring stations.”
Case Study
Safety First with Folksam
The competitiveness of the car insurance market is driving UBI growth as a means for insurance companies to differentiate their customer propositions as well as improving operational efficiency. An insurance model - usage-based insurance ("UBI") - offers possibilities for insurers to do more efficient market segmentation and accurate risk assessment and pricing. Insurers require an IoT solution for the purpose of data collection and performance analysis
Case Study
Smooth Transition to Energy Savings
The building was equipped with four end-of-life Trane water cooled chillers, located in the basement. Johnson Controls installed four York water cooled centrifugal chillers with unit mounted variable speed drives and a total installed cooling capacity of 6,8 MW. Each chiller has a capacity of 1,6 MW (variable to 1.9MW depending upon condenser water temperatures). Johnson Controls needed to design the equipment in such way that it would fit the dimensional constraints of the existing plant area and plant access route but also the specific performance requirements of the client. Morgan Stanley required the chiller plant to match the building load profile, turn down to match the low load requirement when needed and provide an improvement in the Energy Efficiency Ratio across the entire operating range. Other requirements were a reduction in the chiller noise level to improve the working environment in the plant room and a wide operating envelope coupled with intelligent controls to allow possible variation in both flow rate and temperature. The latter was needed to leverage increased capacity from a reduced number of machines during the different installation phases and allow future enhancement to a variable primary flow system.
Case Study
Automated Pallet Labeling Solution for SPR Packaging
SPR Packaging, an American supplier of packaging solutions, was in search of an automated pallet labeling solution that could meet their immediate and future needs. They aimed to equip their lines with automatic printer applicators, but also required a solution that could interface with their accounting software. The challenge was to find a system that could read a 2D code on pallets at the stretch wrapper, track the pallet, and flag any pallets with unread barcodes for inspection. The pallets could be single or double stacked, and the system needed to be able to differentiate between the two. SPR Packaging sought a system integrator with extensive experience in advanced printing and tracking solutions to provide a complete traceability system.
Case Study
Transforming insurance pricing while improving driver safety
The Internet of Things (IoT) is revolutionizing the car insurance industry on a scale not seen since the introduction of the car itself. For decades, premiums have been calculated using proxy-based risk assessment models and historical data. Today, a growing number of innovative companies such as Quebec-based Industrielle Alliance are moving to usage-based insurance (UBI) models, driven by the advancement of telematics technologies and smart tracking devices.
Case Study
MasterCard Improves Customer Experience Through Self-Service Data Prep
Derek Madison, Leader of Business Financial Support at MasterCard, oversees the validation of transactions and cash between two systems, whether they’re MasterCard owned or not. He was charged with identifying new ways to increase efficiency and improve MasterCard processes. At the outset, the 13-person team had to manually reconcile system interfaces using reports that resided on the company’s mainframe. Their first order of business each day was to print 20-30 individual, multi-page reports. Using a ruler to keep their place within each report, they would then hand-key the relevant data, line by line, into Excel for validation. “We’re talking about a task that took 40-80 hours each week,” recalls Madison, “As a growing company with rapidly expanding product offerings, we had to find a better way to prepare this data for analysis.”
