Audit-Proof Intranet-Based Documentation
Company Size
1,000+
Region
- Europe
Country
- Germany
Product
- ARIS Design Platform
- ARIS Release Cycle Management Value Pack
- ARIS Publisher
Tech Stack
- ARIS Business Process Management (BPM) software
- Infopark’s Fiona content management system
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Application Infrastructure & Middleware - Database Management & Storage
Applicable Functions
- Business Operation
Use Cases
- Process Control & Optimization
- Regulatory Compliance Monitoring
Services
- System Integration
- Training
About The Customer
Landesbank Berlin AG (LBB) is a full-service bank headquartered in Berlin. With a business model based on retail and corporate banking, selected capital market activities and real estate finance, LBB has total assets of around 215 billion euros and 5,965 employees. It is also the largest issuer of credit cards in Germany, with some two million cards issued. LBB owns Berliner Sparkasse, which was founded in 1818 and is one of the country’s largest and oldest saving and loan banks.
The Challenge
Landesbank Berlin AG (LBB) was faced with the challenge of managing an extensive rulebook, which comprised 180 manuals and required 10.5 million pages to be updated every year. The bank decided to replace the old system with intranet-based rules and procedures, thus avoiding the need to distribute huge amounts of paper to employees across the enterprise every day, as well as structure and archive it. The bank needed a solution that would provide redundancy-free, audit-proof documentation and give employees direct access to all relevant process descriptions.
The Solution
LBB started by assessing which content, presentation formats and tools would be suitable for the task. The team then examined system usability requirements. This was followed by the implementation phase, which involved reviewing and harmonizing all paper-based instructions and entering them in the electronic system. Working closely with IDS Scheer Consulting, then a Software AG brand, LBB migrated all its procedures to ARIS, where they are now managed in an audit-proof and efficient fashion. Employees gained access to 3,100 models that detail the bank’s processes and organizational structure. Forms, texts, tables and other associated documents are made available via Infopark’s Fiona content management system. The two programs are interlinked; users can access relevant documents (forms, work instructions, etc.) via processes at a click of the mouse and vice versa.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
System 800xA at Indian Cement Plants
Chettinad Cement recognized that further efficiencies could be achieved in its cement manufacturing process. It looked to investing in comprehensive operational and control technologies to manage and derive productivity and energy efficiency gains from the assets on Line 2, their second plant in India.
Case Study
Airbus Soars with Wearable Technology
Building an Airbus aircraft involves complex manufacturing processes consisting of thousands of moving parts. Speed and accuracy are critical to business and competitive advantage. Improvements in both would have high impact on Airbus’ bottom line. Airbus wanted to help operators reduce the complexity of assembling cabin seats and decrease the time required to complete this task.
Case Study
Improving Production Line Efficiency with Ethernet Micro RTU Controller
Moxa was asked to provide a connectivity solution for one of the world's leading cosmetics companies. This multinational corporation, with retail presence in 130 countries, 23 global braches, and over 66,000 employees, sought to improve the efficiency of their production process by migrating from manual monitoring to an automatic productivity monitoring system. The production line was being monitored by ABB Real-TPI, a factory information system that offers data collection and analysis to improve plant efficiency. Due to software limitations, the customer needed an OPC server and a corresponding I/O solution to collect data from additional sensor devices for the Real-TPI system. The goal is to enable the factory information system to more thoroughly collect data from every corner of the production line. This will improve its ability to measure Overall Equipment Effectiveness (OEE) and translate into increased production efficiencies. System Requirements • Instant status updates while still consuming minimal bandwidth to relieve strain on limited factory networks • Interoperable with ABB Real-TPI • Small form factor appropriate for deployment where space is scarce • Remote software management and configuration to simplify operations
Case Study
Developing Smart Tools for the Airbus Factory
Manufacturing and assembly of aircraft, which involves tens of thousands of steps that must be followed by the operators, and a single mistake in the process could cost hundreds of thousands of dollars to fix, makes the room for error very small.
