Blue Yonder > Case Studies > Armada Cuts Disruption Response Times by 65%

Armada Cuts Disruption Response Times by 65%

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Customer Company Size
Large Corporate
Region
  • America
Country
  • United States
Product
  • Luminate Control Tower
Tech Stack
  • Artificial Intelligence (AI)
  • Machine Learning (ML)
  • Cloud-based solutions
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
Technology Category
  • Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
  • Food & Beverage
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Supply Chain Visibility
  • Predictive Maintenance
Services
  • Cloud Planning, Design & Implementation Services
  • Data Science Services
About The Customer
Armada is a supply chain solutions provider with approximately $4.0 billion in revenues. The company provides services to many of America’s largest restaurant chains. With locations nationwide, Armada moves nearly 100 million cases annually and approximately 450,000 truckloads with speed and agility. One in eight US consumers benefits from Armada’s services each day. The company was focused on enabling next-generation supply chain orchestration solutions to maximize the value of its end-to-end solutions for existing clients while also attracting new ones.
The Challenge
Armada, a supply chain solutions provider with approximately $4.0 billion in revenues, was focused on enabling next-generation supply chain orchestration solutions. The company wanted to create a digital thread across the network that would enhance real-time visibility and connectivity of network stakeholders, leading to greater agility and responsiveness in the face of inevitable disruptions. Armada moves nearly 100 million cases annually and approximately 450,000 truckloads with speed and agility. One in eight US consumers benefits from Armada’s services each day. The company was looking for a solution that could help them maximize the value of its end-to-end solutions for existing clients while also attracting new ones.
The Solution
Armada partnered with Blue Yonder as an early adopter of Luminate Control Tower for enablement of Armada’s Profitable Response Orchestration™ solution. Powered by artificial intelligence (AI) and machine learning (ML), this solution monitors conditions across the network in real time. By digitally connecting Armada’s orchestrators with all network stakeholders, Luminate Control Tower enables a fast, coordinated response when the unexpected occurs, adding value via cost savings and continuity of supply. Luminate Control Tower provides a real-time, unified view of events and critical alerts that help Armada connect the dots when an exception occurs anywhere in the network. Armada can confidently predict the impacts on service levels and costs before orchestrating a corrective action.
Operational Impact
  • Luminate Control Tower creates a digitally connected environment in which disruptions can be managed quickly and strategically, many in an automated manner.
  • For more complex issues, it enables Armada’s orchestration professionals to collaboratively test scenarios, predict outcomes in advance and enact an optimized solution.
  • Luminate Control Tower has significantly increased the efficiency of Armada’s orchestration team via automation. With fewer manual interventions and faster task completion, the Armada team and network stakeholders can focus on higher-value work.
Quantitative Benefit
  • 65% reduction in disruption response time compared to previous manual resolution methods.
  • 96% of supply chain disruptions are recognized within just one hour.
  • Estimated $1 million in cost savings from just one program that targeted specific lanes. Expected several million in savings from freight-related cost mitigations as the company continues to expand.

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