Arlington Handitran Case Study
Company Size
11-200
Region
- America
Country
- United States
Product
- Ecolane DRT
- Mentor Ranger
- Ecolane MDT software
Tech Stack
- AVL (Automatic Vehicle Location)
- MDT (Mobile Data Terminal)
- Android-powered MDTs
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Functional Applications - Fleet Management Systems (FMS)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Cities & Municipalities
- Transportation
Applicable Functions
- Business Operation
- Logistics & Transportation
Use Cases
- Fleet Management
- Predictive Maintenance
- Remote Asset Management
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Arlington Handitran has provided door-to-door para transit service for disabled and elderly citizens in the communities of Arlington and Pantego, Texas for almost 30 years. Their fleet consists of over 20 specialized vehicles providing over 500 trips per day with a sizeable service area of 99 square miles in Arlington alone. Since 2008, Arlington Handitran has been an Ecolane customer and their platform has grown along with their needs.
The Challenge
Arlington Handitran originally contracted with Ecolane to replace an outdated, inefficient and manual scheduling and dispatching system. An inaccurate on-time-percentage, unreliable tracking of drivers and an overall user-unfriendly system added to Arlington’s woes. The key goals for the replacement were to increase productivity via schedule and dispatch automation and incorporate AVL functionality. Additionally, installation of MDT’s for data communications was a requirement. The overarching goals for the project included increasing the number of rides per hour, improving data collection, and enhancing reporting.
The Solution
Ecolane originally partnered with Mentor Engineering to provide a turn-key solution with a focus on the key goals. Mentor Ranger mobile computers were installed on the dedicated vans and the Ecolane MDT software installed on touch screen smart phones for the contracted taxis. Both MDT solutions allow for real-time dispatching and AVL. Ecolane DRT was implemented for the tasks of route optimization, schedule automation, dispatching, supervision, and administration. The system provided continuous optimization and fully automated scheduling and dispatching. Automated data collection and real-time reporting improved system management and administration. Web-based supervision and administration tools allowed the staff to monitor, guide, control, and adjust their operation in real-time. Drivers had an intelligent interface, freeing them to focus on safety and customer service. As of 2014, all Handitran’s vehicles were equipped with Android-powered MDTs running Ecolane software.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Turning A Stadium Into A Smart Building
Honeywell created what it called the “intelligent system” for the National Stadium in Beijing, China, turning the venue for the opening and closing events at the 2008 Summer Olympics into a “smart building.” Designed by highly controversial artist Ai Weiwei, the “Bird’s Nest” remains one of the most impressive feats of stadium architecture in the world. The 250,000 square meter structure housed more than 100,000 athletes and spectators at a time. To accommodate such capacity, China turned to Honeywell’s EBI Integrated Building Management System to create an integrated “intelligent system” for improved building security, safety and energy efficiency.
.png)
Case Study
Smart Street Light Network (Copenhagen)
Key stakeholders are taking a comprehensive approach to rethinking smart city innovation. City leaders have collaborated through partnerships involving government, research institutions and solution providers. The Copenhagen Solutions Lab is one of the leading organizations at the forefront of this movement. By bringing together manufacturers with municipal buyers, the Copenhagen Solutions Lab has catalyzed the development and deployment of next-generation smart city innovations. Copenhagen is leveraging this unique approach to accelerate the implementation of smart city solutions. One of the primary focus areas is LED street lighting.
Case Study
Airport SCADA Systems Improve Service Levels
Modern airports are one of the busiest environments on Earth and rely on process automation equipment to ensure service operators achieve their KPIs. Increasingly airport SCADA systems are being used to control all aspects of the operation and associated facilities. This is because unplanned system downtime can cost dearly, both in terms of reduced revenues and the associated loss of customer satisfaction due to inevitable travel inconvenience and disruption.
Case Study
IoT-based Fleet Intelligence Innovation
Speed to market is precious for DRVR, a rapidly growing start-up company. With a business model dependent on reliable mobile data, managers were spending their lives trying to negotiate data roaming deals with mobile network operators in different countries. And, even then, service quality was a constant concern.
Case Study
Buoy Status Monitoring with LoRa
The Netherlands are well-known for their inland waterways, canals, sluices and of course port activities. The Dutch Ministry of Infrastructure indicates that there are thousands of buoys and fixed items in and near water environments that would profit from IoT monitoring. One of the problems with buoys for example, is that they get hit by ships and the anchor cable breaks. Without connectivity, it takes quite some time to find out that something has happened with that buoy. Not to mention the costs of renting a boat to go to the buoy to fix it. Another important issue, is that there is no real-time monitoring of the buoys at this moment. Only by physically visiting the object on the water, one gains insight in its status.
