Case Studies > Arctic Wolf Helps Zelle LLP Raise Security Posture and Ensure Client Confidence

Arctic Wolf Helps Zelle LLP Raise Security Posture and Ensure Client Confidence

Company Size
200-1,000
Region
  • America
  • Europe
Country
  • United Kingdom
  • United States
Product
  • Arctic Wolf Managed Detection and Response
  • Arctic Wolf Managed Risk
  • TruShield
  • eSentire
Tech Stack
  • Managed Detection and Response (MDR)
  • Vulnerability Scanning
  • Log Retention
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Cybersecurity & Privacy - Endpoint Security
  • Cybersecurity & Privacy - Network Security
  • Cybersecurity & Privacy - Security Compliance
Applicable Industries
  • Professional Service
Applicable Functions
  • Business Operation
Services
  • Cybersecurity Services
  • System Integration
About The Customer
Zelle LLP is an international boutique litigation firm with offices across the U.S. and in London. The firm specializes in practice areas related to antitrust and unfair competition, insurance, and commercial litigation. Zelle has 150 attorneys and support staff located across nine different U.S. locations and an office in London. The firm operates 165 endpoints and 65 servers, along with a range of cloud services to support its attorneys and staff. Zelle’s client portfolio includes Fortune 100 enterprises with comprehensive cybersecurity requirements for its law firms and other vendors. To meet these requirements, Zelle’s legal engagements typically require conforming with corporate clients’ risk management requirements.
The Challenge
Zelle LLP faced significant challenges in maintaining an appropriate security posture with comprehensive visibility across multiple offices and systems. The firm needed to build a security staff capable of analyzing event log data and meeting client obligations for cybersecurity. Significant data breaches originating through work with subcontractors heightened awareness among large corporations about the potential risks vendors pose. Corporations now require their legal counsel to adopt stronger security measures than ever before. Initially, these requirements were in the form of questionnaires, but they evolved into a combination of questionnaires and review sessions. An internal audit of Zelle's security practices revealed gaps in their ability to detect and respond to threat indicators. This led to the realization that ramping up managed detection and response (MDR) capabilities was a significant security need.
The Solution
To address its security challenges, Zelle LLP evaluated three vendors in the managed detection and response (MDR) space: TruShield, eSentire, and Arctic Wolf. Ultimately, Zelle selected Arctic Wolf due to its robust functionality, skilled expertise, and subscription-model pricing, which provided business flexibility. Zelle also added the Arctic Wolf Managed Risk solution to manage their digital risk posture continuously. This solution provides 24x7 continuous vulnerability scanning managed by security experts. Beyond vulnerability scanning, Zelle gains visibility into system misconfigurations against globally-accepted critical security control benchmarks and their account takeover risk exposure. The Arctic Wolf security operations solutions have been deployed for over a year, resulting in improved security across Zelle's network and meeting client requirements in various ways.
Operational Impact
  • Zelle LLP has seen improved security across its network since deploying Arctic Wolf's solutions.
  • The firm now receives 15-minute notifications and resolutions when a high-level user provides law firm credentials to a known phishing site.
  • There is a greater frequency of vulnerability scans to accommodate law firm customer requirements.
  • Increased log retention timeframe to meet changing customer requirements.
  • A quantified risk score measures and benchmarks digital risk against industry peers.
Quantitative Benefit
  • Zelle LLP has 150 attorneys and support staff.
  • The firm operates 165 endpoints and 65 servers.
  • Zelle has nine different U.S. locations and an office in London.
  • The Arctic Wolf solution provides 24x7 continuous vulnerability scanning.

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