Case Studies > ARCHIBUS Solutions Go to Bat for the Melbourne Cricket Club

ARCHIBUS Solutions Go to Bat for the Melbourne Cricket Club

Company Size
1,000+
Region
  • Pacific
Country
  • Australia
Product
  • ARCHIBUS Real Property & Lease Management
  • ARCHIBUS Space Management
  • ARCHIBUS Condition Assessment
  • ARCHIBUS Building Operations Management
  • ARCHIBUS Web Central
Tech Stack
  • SunSystems financial software
  • iPOS electronic purchase order system
  • EBMS
  • Autopilot
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Functional Applications - Enterprise Asset Management Systems (EAM)
  • Functional Applications - Remote Monitoring & Control Systems
Applicable Functions
  • Facility Management
  • Maintenance
Use Cases
  • Asset Health Management (AHM)
  • Predictive Maintenance
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
Founded in 1838, the Melbourne Cricket Club (MCC) is the oldest sporting organization in Australia and one of the largest, with over 97,000 members and a waiting list exceeding 160,000. The MCC manages the Melbourne Cricket Ground (MCG) stadium, which has a capacity of nearly 100,000 fans. The MCC's extensive activities and facilities required a robust asset management system to oversee its numerous buildings and grounds, totaling over 2.1 million square feet. The MCC's operations are supported by 100 full-time and nearly 1,000 casual event employees.
The Challenge
The Melbourne Cricket Club (MCC) faced significant challenges in managing its extensive facilities and assets, including the Melbourne Cricket Ground (MCG) stadium. The existing system, which relied on USI’s Event Business Management System and a mix of spreadsheets and paper-based systems, was inadequate for the life-cycle management of various asset groups such as building structures, services, land, and equipment. The MCC needed a more efficient and integrated asset management system to handle its complex operations and improve oversight.
The Solution
To address its asset management challenges, the MCC implemented a range of ARCHIBUS applications, including Real Property & Lease Management, Space Management, Condition Assessment, Building Operations Management, and Web Central. These applications created an advanced web-based system for collecting and distributing asset information. The integration with other core corporate applications, such as the SunSystems financial accounting software and the proposed electronic purchase order system (iPOS), further enhanced the MCC's financial controls and asset lifecycle management. The ARCHIBUS solution provided a single asset register, streamlined work order processing, and improved data access and reporting capabilities.
Operational Impact
  • The MCC's Facilities Service Center became more efficient, with work requests submitted and updated via Web Central, allowing departmental staff to access, edit, and report on jobs.
  • The implementation led to a near-doubling of recorded work requests received and acted upon by the Facilities department.
  • The asset management functionality provided answers to previously labor-intensive questions about the asset base.
  • The MCC avoided the need to add an additional Service Center operator due to the efficiencies created by the ARCHIBUS system.
  • Significant time savings were achieved in data and report extraction, enhancing overall operational efficiency.
Quantitative Benefit
  • The MCC avoided the cost of hiring an additional Service Center operator.
  • Hours saved every week in chasing data and reports.

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