Fireflies.ai > Case Studies > AR Media Consulting Enhances Client Proposals with Fireflies Transcription Service

AR Media Consulting Enhances Client Proposals with Fireflies Transcription Service

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Technology Category
  • Analytics & Modeling - Virtual & Augmented Reality Software
  • Wearables - Augmented Reality Glasses, Headsets & Controllers
Use Cases
  • Augmented Reality
  • Mixed Reality
Services
  • System Integration
About The Customer

AR Media Consulting is a media consulting firm that services clients across the U.S. The firm is led by Andrew Rossow, a licensed attorney who transitioned into the world of media and journalism after a paper he wrote on the legal implications of mobile AR games went viral. Rossow has since written for Forbes, Bloomberg Law, and has been recognized by Fast Company, Entrepreneur, Us Weekly, and Jewish Journal for his journalistic integrity. AR Media Consulting offers freelance services, media consulting services, and helps place their clients in over 200+ media outlets. They also provide their clients with access to their in-house Rolodex valued at over $5 million.

The Challenge

AR Media Consulting, a media consulting firm with offices in Austin, Texas, and Tampa, Florida, faced a significant challenge in capturing and recalling important details from their multiple client conversations. The nature of their services required them to move quickly, often leading to missed opportunities due to the absence of a robust system to record these conversations. This lack of a system often resulted in the omission of crucial information from their client proposals and plans. They assumed they would be able to recall important details later, but often remembered them only after sending the proposal to the client. This situation was hindering their ability to tap into their maximum potential and was causing a lot of missed opportunities.

The Solution

The solution to AR Media Consulting's problem came in the form of Fireflies, an instant transcription service. Andrew Rossow, President & CEO of AR Media Consulting, discovered Fireflies during an online Zoom meeting when he noticed a potential client using it. Intrigued by this new tool, he decided to give it a try. Fireflies enabled AR Media Consulting to accurately transcribe each and every one of their conversations with clients. This not only ensured that no important information was missed but also allowed them to draft much more accurate proposals for their clients. The use of Fireflies has significantly improved their process of capturing and recalling important details from client conversations.

Operational Impact
  • The implementation of Fireflies has resulted in a significant improvement in AR Media Consulting's operational efficiency. They are now able to quickly and accurately transcribe all their conversations with clients, ensuring that no important information is missed. This has not only improved the accuracy of their client proposals but has also reduced the number of missed opportunities. The use of Fireflies has streamlined their process and has allowed them to tap into their maximum potential, thereby enhancing their service delivery.

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