AquaPhoenix Scientific Streamlines Manufacturing Process with DocuWare
Company Size
11-200
Region
- America
Country
- United States
Product
- DocuWare
- ERP system
Tech Stack
- Intelligent Indexing
- Document Management System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
- Waste Reduction
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions
- Discrete Manufacturing
- Quality Assurance
Use Cases
- Inventory Management
Services
- System Integration
About The Customer
AquaPhoenix Scientific is a leading test kit and reagent manufacturer. The company creates customizable test kits with private labeling, custom packaging, and custom test factors, providing a unique branded product for each customer. The majority of their business is generated through custom orders, so chemicals in each test kit have different labeling specifications and quality control documentation. They ship hundreds of orders a day and store between 3 and 50 pages of documentation for each order.
The Challenge
AquaPhoenix Scientific, a leading test kit and reagent manufacturer, generates most of its business through custom orders. Each test kit has different labeling specifications and quality control documentation. The company moved to electronic document management to improve customer service and easily access documents pertaining to any order. They ship hundreds of orders a day and store between 3 and 50 pages of documentation for each order. The challenge was to streamline the process of order receipt, production, quality control, and invoicing while maintaining strict quality control processes.
The Solution
AquaPhoenix implemented DocuWare, a document management system, to streamline their order processing and quality control documentation. When an order is received, it is entered into AquaPhoenix’s ERP system and a sales order number is generated. Using Intelligent Indexing, the information from the ERP sales order is used to automatically index the order, eliminating double entry. This sales order is then used to route the order through the assembly process. The manufacturing department follows a similar process when tracking the production of chemicals or reagents. They maintain a strict quality control process documented by a work order, which is created in their ERP system, then used to record production times and quality checks, as well as batch and lot numbers. At the end of the process, the completed work order is scanned into DocuWare where it is automatically indexed and stored and becomes part of the company’s quality control documentation.
Operational Impact
Quantitative Benefit
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