Information Builders > Case Studies > Aqua Clara: Improving Information-Sharing Ability With Updated Business Intelligence

Aqua Clara: Improving Information-Sharing Ability With Updated Business Intelligence

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Company Size
1,000+
Region
  • Asia
Country
  • Japan
Product
  • WebFOCUS
Tech Stack
  • Business Intelligence
  • Data Aggregation
  • Data Analysis
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
  • Utilities
Applicable Functions
  • Business Operation
  • Sales & Marketing
Use Cases
  • Supply Chain Visibility
Services
  • Data Science Services
  • System Integration
About The Customer
Aqua Clara is a leader in the water delivery industry, providing water bottles to homes and offices. Best known for its safe, high-quality water-purifying system, Aqua Clara has more than 70 franchise companies that produce and sell water. The company headquarters in Japan is responsible for providing its franchises with the required business resources and knowledge, as well as managing water production and quality. Over the past few years, increased government orders on natural disaster preparedness have established Aqua Clara as part of the country’s social infrastructure.
The Challenge
Aqua Clara, a leader in the water delivery industry, was facing challenges with its main operating system which only covered sales operations management. If partner companies wanted to aggregate and/or analyze information from a certain viewpoint, they needed to obtain the data in CSV format and process it manually. Most of the company’s partners are small businesses that cannot afford technicians to handle data processing. Additionally, these cumbersome aggregation and analysis processes were a huge drain on Aqua Clara’s resources. Monthly sales reports from partners were printed and distributed in hard-copy formats, so data needed to be rekeyed into the main system to generate related reports. Results were typically not available until, at the earliest, half a month later – a delay that negatively impacted the company’s ability to provide advice and guidance to its partners.
The Solution
Aqua Clara decided to renovate its main operating system, and planned to extend it with a data-aggregation and analysis tool to better support partner businesses. After comparing numerous solutions on the market, and assessing their ability to meet the criterion, the company chose WebFOCUS, a business intelligence platform sold by Information Builders’ Japanese representative K.K. Ashisuto. WebFOCUS is a comprehensive, fully integrated, enterprise-scale platform that delivers powerful and feature-rich, yet intuitive business intelligence across an entire organization, enabling timely, accurate reporting at the executive, analytical, and operational levels. With WebFOCUS, any data, in any enterprise source (including documents and other unstructured formats), is made readily available, accessible, and meaningful to any user, in any location.
Operational Impact
  • Improved the efficiency of data aggregation and analysis operations.
  • Partners can provide better service to customers.
  • Management can offer more insightful advice to franchises.
Quantitative Benefit
  • The system was designed, developed, and tested in three months, then put into full-fledged production just one month later.

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