Apria Healthcare's Transformation with Domo
Company Size
1,000+
Region
- America
Country
- United States
Product
- Domo
Tech Stack
- Data Visualization
- Real-time Analytics
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Digital Expertise
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Visualization
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Sales & Marketing
Use Cases
- Predictive Quality Analytics
- Real-Time Location System (RTLS)
Services
- Data Science Services
About The Customer
Apria Healthcare is a leading provider of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, and negative pressure wound therapy. The company operates more than 400 locations throughout the United States and serves more than 1.2 million patients each year. Apria is headquartered in Lake Forest, California. The company's mission is to improve the quality of life for its patients at home by providing professional healthcare services and trusted advice.
The Challenge
Apria Healthcare, a leading home healthcare organization serving over 1.2 million patients annually, was facing challenges with its sales organization. The company's data environment was siloed, which resulted in limited visibility into real-time sales data. This lack of access to crucial information was hindering the sales team's ability to make informed decisions. Furthermore, Apria needed a solution that was easy to use and could translate complex data into a format that an operational audience could understand and utilize effectively.
The Solution
Apria Healthcare implemented Domo, a data visualization and real-time analytics solution. Domo provided Apria with actionable data that could drive results and hold inherent accountability. The platform shone a light on where business was coming from and whether the right channels were being targeted, driving significant results. Domo also forced Apria to examine its downstream data and understand other elements of sales that could be pushed forward and made visible. This data was then provided to the company's leaders through the Domo platform, enabling them to make better decisions.
Operational Impact
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