AON’s Successful Journey to Global Network Visibility
Company Size
1,000+
Region
- Africa
- America
- Asia
- Europe
Country
- United Kingdom
- United States
- Worldwide
Product
- NETSCOUT nGeniusONE
- NETSCOUT nGeniusPULSE
- NETSCOUT InfiniStreamNG Software Appliance
- NETSCOUT 5010 Packet Flow Switch
Tech Stack
- Packet-based monitoring
- Active (or synthetic) testing
- SNMP testing
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Brand Awareness
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
- Networks & Connectivity - Network Management & Analysis Software
Applicable Industries
- Finance & Insurance
Applicable Functions
- Discrete Manufacturing
- Logistics & Transportation
Use Cases
- Predictive Maintenance
- Real-Time Location System (RTLS)
- Remote Asset Management
Services
- System Integration
- Testing & Certification
About The Customer
Aon is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Their 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. The company has grown through strong organic growth and acquisitions. Their technology organization has built regional network performance hubs, which are aggregation points for colleagues, clients and partners to access business applications and resources. Network, application, and communication performance must be consistent and seamless to provide the quality of service their clients expect.
The Challenge
Aon, a leading global professional services firm, faced significant sprawl across their estate due to over 400 acquisitions. This led to monitoring sprawl with multiple tools and no single platform for global visibility, analysis, and reporting. The company needed a more effective way to monitor and triage their services across the multiple global network performance hubs to which all offices connect. As the organization embarked on their UCC transformation, they needed to ensure that as they standardized and simplified their communications and collaboration platforms, they could provide a view of performance, utilization and capacity as they moved from the legacy sprawl to the future state platforms.
The Solution
The Core Infrastructure Services team at Aon selected NETSCOUT service assurance solutions to standardize on one network, application, and security monitoring fabric across their global environment. AON selected the NETSCOUT suite of solutions to provide an all-in set of capabilities: nGeniusONE and InfinistreamNG (ISNG) appliances for packet-based monitoring, powered by NETSCOUT’s patented Adaptive Service Intelligence™ (ASI) technology, combined with nGeniusPULSE active (or synthetic) testing. Together, the NETSCOUT solutions deliver consolidated, contextual, global dashboards for a consistent view of network, application, and UCC status and performance. As AON has updated several elements throughout their infrastructure, they deployed software-based solutions whenever possible, and the NETSCOUT solution is no exception.
Operational Impact
Quantitative Benefit
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