AmerCareRoyal: A Great Partner to Customers And to the environment
Company Size
1,000+
Region
- America
Country
- United States
Product
- 3G's TMS
Tech Stack
- Transport Management System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Environmental Impact Reduction
- Productivity Improvements
Technology Category
- Functional Applications - Transportation Management Systems (TMS)
Applicable Industries
- Consumer Goods
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
- Supply Chain Visibility
Services
- System Integration
About The Customer
AmerCareRoyal is a leading manufacturer and distributor of disposable food packaging products. As the producer of a commodity product, its growth depends on the ability to distinguish itself as a differentiated fulfillment partner to its customers. That differentiation comes down to two things: cost and service. In 2020, AmerCareRoyal’s logistics team determined that improvements to its technology infrastructure could support growth by simultaneously lowering costs and improving service – two potentially conflicting goals. A new TMS was the answer, and after evaluating many, the company selected 3G.
The Challenge
AmerCareRoyal, a leading manufacturer and distributor of disposable food packaging products, was looking to distinguish itself as a differentiated fulfillment partner to its customers. The company's growth depended on its ability to lower costs and improve service. The logistics team was spending a significant portion of the day manually reaching out to brokers and carriers via email, to request quotes and book loads. This process was time-consuming and inefficient. Additionally, AmerCareRoyal was not utilizing capacity efficiently. When manually consolidating loads into multi-stop truckload combo shipments, the team completed about 150-200 per month. The company was also a heavy user of LTL, and the team was looking for ways to reduce its monthly LTL shipments without reducing the amount of product shipped.
The Solution
AmerCareRoyal decided to implement a new Transport Management System (TMS) from 3G. The TMS allowed AmerCareRoyal to utilize capacity far more efficiently. The speed and precision with which the TMS could make optimized consolidation suggestions was far beyond what any human could accomplish with guesswork and spreadsheets. The TMS also helped AmerCareRoyal maintain its commitment to superior customer service. Planning and executing a day’s shipments in the TMS could be done in a matter of a few hours, freeing the logistics team to respond more immediately to exceptions and handle them in real-time. The TMS also extended AmerCareRoyal's commitment to reducing its carbon footprint to its logistics operations.
Operational Impact
Quantitative Benefit
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