Alvaz's Journey to Efficient HR Request Management with Pipefy

Alvaz is a Brazilian agritech company founded in 2018 that provides Crop Management services using Unmanned Aerial Vehicles (UAVs). Licensed pilots fly drones over crops to assess a harvest's health. The company has grown rapidly, increasing its number of employees and customers with each new crop cycle. Alvaz currently operates in 7 Brazilian states and other countries in the Americas, including Argentina and Canada. The company's rapid growth has necessitated the implementation of more efficient and scalable processes to manage employee requests and improve the overall employee experience.

Alvaz, a Brazilian agritech company, faced significant challenges due to its rapid growth. With each new crop cycle, the demand for their services increased, leading to a surge in the number of employees and the need for better process organization. In 2019, the company grew from 5 to 20 employees, making traditional methods of communication and process management insufficient. As Alvaz expanded into more countries and Brazilian states, the need for a reliable system to manage employee requests to the central office became evident. These requests were primarily equipment-related, including uniforms, safety equipment, and drone maintenance parts. By 2020, with around 30 employees, Alvaz was frequently missing deadlines and lacked visibility over the status of their many requests. The company needed a solution to manage their requests and improve the employee experience.

Alvaz turned to Pipefy at the beginning of 2020 with the goal of centralizing all their employee requests in a single place. Pipefy allowed Alvaz to standardize the entire request process, ensuring that the office team received all the necessary information to fulfill field workers' requests promptly. The process starts with the requester filling out a Pipefy form, after which they receive automated emails confirming their request, approval, and equipment delivery. For the office team, Pipefy ensures efficient data gathering and automates several steps of the process, including email notifications of status updates. For managers, Pipefy provides data on the most common requests and the value of each request, enabling more data-driven decision-making. Alvaz also uses Pipefy for other internal processes, such as recruitment, with each department constructing its own workflow.

• The implementation of Pipefy has brought about significant operational improvements for Alvaz. Employees in the field can now request products and services more easily and reliably, while office employees have all the data they need to comply with these requests promptly. Managers now have control and visibility over all demands, enabling more informed decision-making. The automation of several steps of the process, such as email notifications, has freed up the office team to focus on strategic and higher added-value tasks. The centralization and automation of processes have also improved Alvaz's scalability, allowing them to manage their consistent growth more effectively. As Alvaz continues to grow, Pipefy remains a trusted partner in improving its business processes.

• Cut the time to process each request by 50%

• Reduced the workflow time from 2-3 days to less than 24 hours

• Increased the number of employees from 5 in 2019 to 40 in 2022