Eightfold > Case Studies > AI-Driven Talent Acquisition: Nutanix's Success Story

AI-Driven Talent Acquisition: Nutanix's Success Story

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing
Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Cement
Oil & Gas

Services

Cloud Planning, Design & Implementation Services

About The Customer

Nutanix is a global leader in cloud software and a pioneer in hyperconverged infrastructure solutions. The company's software is used by organizations worldwide to manage any app at any location at any scale for their private, hybrid, and multi-cloud environments. Nutanix employs more than 6,000 people and serves over 18,000 customers. The company was recently named one of the 100 Best Companies to Work For in 2020 by Great Place to Work® and Fortune. Nutanix is known for its innovative approach to technology and its commitment to creating a great place to work for its employees.

The Challenge

Nutanix, a global leader in cloud software and hyperconverged infrastructure solutions, faced significant challenges in hiring talent with highly specific capabilities. The company was particularly interested in attracting passive candidates, who are already employed and have plenty of options, making them less responsive to recruiters. Nutanix had tried using LinkedIn for recruitment, but the results were mixed. The company was looking for a more effective way to reach out to these passive candidates and to rediscover talent already in their applicant tracking system. The challenge was to find a solution that could help Nutanix tailor its outreach to these hard-to-reach prospects and improve the effectiveness of its recruitment process.

The Solution

Nutanix turned to artificial intelligence (AI) to address its recruitment challenges. The company implemented Eightfold, an AI-driven talent acquisition platform. The platform was customized to meet Nutanix's specific needs, providing an alternative to cold emails to prospects who didn't respond. The AI platform works by matching candidates in Nutanix's 'Talent Network' to open roles based on their skills and past experience. This Talent Network includes past applicants, past employees, employee referrals, and newly sourced or 'passive' applicants. The AI platform also 'rediscovered' past applicants who had been high in consideration for other roles but had gone undiscovered. Nutanix also used AI for its career site, allowing candidates to upload their resumes and see how well they match to open jobs. This made it easier for candidates to indicate their interest in specific positions.

Operational Impact

The implementation of the AI-driven talent acquisition platform has brought significant operational benefits to Nutanix. The company has been able to find 'hidden gems' who had already expressed interest in the company but had gone undiscovered. The AI platform has also improved the effectiveness of Nutanix's outreach to passive candidates, leading to successful recruitment of hard-to-reach prospects. The use of AI has also enhanced the user experience on Nutanix's career site, making it easier for candidates to find suitable roles and express their interest. Furthermore, Nutanix has been able to use the AI platform to improve diversity in its recruitment process by adjusting role requirements to expand the diversity of the candidate pool.

Quantitative Benefit

Rediscovered talent already in the applicant tracking system, increasing the pool of potential candidates.
Achieved high open rates of up to 70 percent for personalized outreach campaigns.
Created a pipeline of known prospects for every role, eliminating the need to start from zero.