Ahold Delhaize brings digital innovation in stores and online
Company Size
1,000+
Region
- America
- Asia
- Europe
Country
- Indonesia
- Netherlands
- United States
Product
- MuleSoft
Tech Stack
- API-led connectivity
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Retail
Applicable Functions
- Business Operation
- Sales & Marketing
Use Cases
- Retail Store Automation
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Ahold Delhaize is one of the world’s largest food retail groups, a leader in supermarkets and e-commerce, and at the forefront of sustainable retailing. The company operates more than 6,600 stores across the United States, Europe, and Indonesia. Its family of local brands serves more than 50 million shoppers each week. Selling great food has been Ahold Delhaize’s core business for 150 years. With its omnichannel strategy, Ahold Delhaize is blending the best of brick-and-mortar, delivery, and pick-up.
The Challenge
Ahold Delhaize, a global food retail group, is striving to stay ahead of the competition in the rapidly evolving retail world. The company is implementing an omnichannel strategy, blending the best of brick-and-mortar, delivery, and pick-up. However, to future-proof its business, Ahold Delhaize needed a way to quickly incorporate new technologies and respond to changing consumer demands.
The Solution
Ahold Delhaize partnered with MuleSoft to build an application network that can quickly incorporate new technologies and respond to changing consumer demands. MuleSoft's API-led connectivity is a key enabler of Ahold Delhaize's new data and application integration strategy. This strategy supports a host of strategic digital initiatives, ensuring that Ahold Delhaize's local brands are equipped to stay ahead of the competition in the fast-changing retail world. By working with MuleSoft, Ahold Delhaize can continue to quickly deliver new best-in-class digital experiences to its customers at scale.
Operational Impact
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