Nintex > Case Studies > Agilyx's Journey to ISO Certification and Operational Efficiency

Agilyx's Journey to ISO Certification and Operational Efficiency

Technology Category

Cybersecurity & Privacy - Application Security
Cybersecurity & Privacy - Security Compliance

Applicable Industries

National Security & Defense
Telecommunications

Applicable Functions

Quality Assurance

Use Cases

Cybersecurity
Inventory Management

Services

Cybersecurity Services
System Integration

About The Customer

Agilyx is a global IT services company that sells, maintains, and supports ERP systems for large organizations. The company is headquartered in Sydney and has offices in Canada, the UK, Singapore, New Zealand, and Australia. Their clients include large organizations like NZ Post and the Queensland Government. As an IT company, information security is critical for Agilyx, making ISO27001 accreditation a significant achievement. The company also places a high value on corporate social responsibility, aiming to improve their environmental practice and management system.

The Challenge

Agilyx, a global IT services company, faced the challenge of integrating compliance systems into their day-to-day operations. With offices in multiple countries, the complexity of their operations was high. They needed a way to document and communicate processes across their worldwide operations. Additionally, as an IT company, information security was critical, making ISO27001 accreditation a significant goal. The ongoing management of their information security management system was a complex task. Furthermore, Agilyx aimed to embed corporate social responsibility into their processes, specifically improving their environmental practice and management system to achieve Enviro-Mark Diamond Level status.

The Solution

To manage the complexity of integrating compliance systems, Agilyx moved their critical information security management system using the Nintex Promapp® risk and compliance add-on. This tool helped them overlay the risk and security management processes and policies that were already in place, significantly reducing the administrative effort involved. The team used Nintex Promapp daily, constantly reviewing and refining processes as part of their business-as-usual activity, making it easier to remain compliant with ISO27001 requirements. To achieve their environmental goals, Agilyx deployed an environmental management system certification with the help of Nintex Promapp, which allowed them to exceed their own expectations by achieving the certification in just three months.

Operational Impact

The implementation of Nintex Promapp® risk and compliance add-on led to significant improvements in Agilyx's operational efficiency. The tool allowed them to manage their complex compliance systems more effectively, leading to ongoing process improvement. The administrative effort involved in managing their information security management system was significantly reduced. The company also saw consistency between their global offices, which was a significant achievement given their worldwide operations. Furthermore, the company was able to embed corporate social responsibility into their processes, improving their environmental practice and management system. This led to a reduction in their electricity usage and paper usage, as well as the diversion of hazardous materials.

Quantitative Benefit