Aeroflex Improves Efficiency and Lowers Costs With Affordable, Cloud-Based TMS
Company Size
1,000+
Country
- United States
Product
- Cloud Logistics by e2open
- Microsoft Dynamics
Tech Stack
- Cloud-Based Network
- EDI (Electronic Data Interchange)
- SaaSS (Software as a Self-Service)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Functional Applications - Transportation Management Systems (TMS)
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Fleet Management
- Predictive Maintenance
- Supply Chain Visibility
Services
- Cloud Planning, Design & Implementation Services
- System Integration
- Training
About The Customer
Aeroflex USA, Inc. is a global manufacturer specializing in building products, particularly insulation tubes and sheets marketed under the Aerocel® brand. These products are used in commercial pipe and duct systems to save energy and prevent condensation in heating, ventilation, air conditioning (HVAC), and refrigeration systems worldwide. The company operates a complex logistics network involving truckload (TL), less-than-truckload (LTL), and ocean shipments through multiple distribution centers. Aeroflex USA is committed to improving its supply chain efficiency and reducing logistics costs while maintaining high standards of customer service and product quality.
The Challenge
Aeroflex USA, a building products manufacturer, faced significant challenges in managing its complex global logistics network. The company relied on manual processes and traditional communication methods like phone, fax, and email to handle truckload (TL), less-than-truckload (LTL), and ocean shipments across multiple distribution centers. Despite having invested in a Microsoft Dynamics solution for material requirements planning (MRP), Aeroflex found traditional transportation management systems (TMS) to be prohibitively expensive. The company needed a cost-effective, user-friendly TMS that required minimal IT overhead to improve supply chain efficiency.
The Solution
Aeroflex selected Cloud Logistics by e2open, a cloud-based TMS solution, to address its logistics challenges. The new system was implemented within 90 days, offering configurable process workflows, unique user experiences, alerts, dashboard widgets, and ad-hoc reporting. Cloud Logistics provided a self-service (SaaSS) solution that automated most logistics processes, from order processing to tendering, rating, tracking, and freight payment. The system allowed Aeroflex to see customer orders and last-minute revisions in real-time, manage orders via email or text alerts, and conduct centralized automated carrier selection and tendering. Additionally, the solution enabled the company to consolidate orders, create shipping documents, connect directly to carriers via EDI, and generate reports on carrier costs and shipping data.
Operational Impact
Quantitative Benefit
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