BitTitan > Case Studies > Advance 2000 Case Study

Advance 2000 Case Study

Company Size

11-200

Region

America

Country

United States

Product

UserActivation
MigrationWiz
DeploymentPro

Tech Stack

Office 365
Exchange
Google Apps

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Digital Expertise
Productivity Improvements

Technology Category

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Functions

Business Operation

Use Cases

Process Control & Optimization

Services

Cloud Planning, Design & Implementation Services

About The Customer

Advance2000 offers a variety of full-service IT solutions to a broad range of small, medium, and enterprise-level businesses. Services include private cloud computing, network design and implementation, integrated communications, and IT consulting. With nine offices throughout North America, Advance2000 works with industries including architecture, engineering, legal, education, government, healthcare, and manufacturing.

The Challenge

Advance2000 had just completed its first Office 365 sale, and needed a fast and reliable method of onboarding the customer as a next step. However, because they would be moving customers from various platforms to Office 365, they faced a dilemma in finding a solution that could perform that task. Completing the project manually via PST Export was Advance2000’s usual method of performing migrations, but was not an option for this project for several reasons, including: Long configuration process, Slow time to completion, Risk of data loss or corruption, End user interruption and productivity loss. Ideally, the company imagined a solution that would automate the process of Office 365 onboarding, but ultimately they weren’t sure such a product was available.

The Solution

Advance2000 found an ideal match for their project’s requirements. After a thorough search of available options, Advance2000 opted to try BitTitan’s UserActivation. UserActivation automates the entire Office 365 onboarding process, and is capable of migrating user data – including mailboxes and account information – from multiple sources. The company’s corporate trainer, Amado Figueroa, had also had previous success with UserActivation. “The ability to minimize the time it takes to complete these projects is amazing,” Figueroa said. “Initially it was just the automated approach that really grabbed me, but the overall efficiency of UserActivation has really helped us in more ways than I had thought possible.”

Operational Impact

With UserActivation, Advance2000 has been able to seamlessly onboard a group of customers to Office 365 from multiple sources, including Exchange and Google Apps.
User Outlook accounts were automatically created in Office 365, greatly easing the transition of moving so many mailboxes to a new system.
Advance2000’s customers could start enjoying the added features and benefits of Office 365 immediately after the process was complete.
The entire process not only went smoothly, resulting in zero errors for all users, but it also exceeded Figueroa’s expectations.