ADT Helps Protect Workforce with Comprehensive Email Defense
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Abnormal
- Microsoft 365
Tech Stack
- API Integration
- Email Security
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Consumer Goods
Applicable Functions
- Business Operation
Services
- System Integration
About The Customer
ADT is a leading brand in smart home security, providing security, automation, and monitoring technology to over 6 million residential, small business, and commercial customers. The company is committed to ensuring the safety and security of its customers and employees. ADT's CISO, Ryan Fritts, emphasizes the importance of protecting employees from advanced email attacks in today's dynamic threat landscape. The company is headquartered in Boca Raton, Florida, and has a large workforce that requires robust security measures to safeguard against various cyber threats.
The Challenge
ADT faced a dynamic threat landscape with various forms of email attacks such as order fraud, invoice fraud, and business email compromise. The vast supply chain created numerous opportunities for vendor email compromise attacks. The volume of attacks made it difficult for the IT team to identify trends and areas for security improvement. Additionally, the security team spent a significant amount of time on manual threat review and remediation, leaving less time for proactive security awareness training.
The Solution
ADT implemented Abnormal, an advanced security solution that integrates seamlessly with Microsoft 365. The quick deployment via API allowed ADT to integrate Abnormal and see results in less than an hour. The solution provided real-time visibility into attacks bypassing traditional defenses, enabling ADT to identify threat trends and block them from employee inboxes. Abnormal's scalability ensured consistent quality of protection across the entire organization, from a single employee to the entire workforce of 28,000. This allowed ADT to focus on proactive security measures and awareness training.
Operational Impact
Quantitative Benefit
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