ABM Building Services Saves $2,200 per Month with GPS Tracking
Company Size
1,000+
Region
- America
Country
- United States
Product
- GPS Insight Fleet Tracking Solution
Tech Stack
- GPS tracking software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Sensors - GPS
Applicable Industries
- Buildings
Applicable Functions
- Facility Management
- Logistics & Transportation
Use Cases
- Fleet Management
- Real-Time Location System (RTLS)
Services
- System Integration
About The Customer
ABM is one of the largest facility management services providers in the U.S. With over 100 years in facility solutions experience, they offer an array of state-of-the-art, dependable building maintenance services. ABM Building Services is a part of ABM and operates in three locations in Florida - Sanford, Tampa, and Boca Raton. The company provides a wide range of building services, from cleaning and maintenance to energy solutions, catering to the needs of various businesses and industries. ABM Building Services is committed to providing high-quality services and solutions, leveraging advanced technology and a team of experienced professionals.
The Challenge
ABM Building Services was previously using a GPS tracking software that was not meeting the company’s expectations. The software had slow updates and inaccurate location data as well as inaccurate reporting, which made it tough to audit time cards. They knew they wanted to look for a new provider once their contract expired. Once they were back on the market for a new GPS tracking provider, there were a few new concepts considered. They were comparing cost of purchase vs. cost of rental. They were also conscious of contracts this time around. They did not want to work with another GPS vendor that would lock them into a long contract. The company was also looking for a user-friendly dashboard interface that had the ability to customize views. Each dispatcher needs to view different locations and service vehicles, so the ability for each dispatcher to have their own login with their own custom dashboard was critical.
The Solution
After a long search, ABM found GPS Insight, who is now the preferred GPS fleet tracking partner for ABM companies and affiliates. ABM Building Services currently tracks 35 vehicles out of three Florida locations. ABM Building Services liked that GPS Insight does not require a service contract for customers that purchase the GPS tracking hardware. The company stands behind its product and believes that in order to gain and retain customers they must provide superior GPS tracking software with exceptional customer service. The dispatch team for ABM Building Services has found the customizability of the software to be the primary benefit of the technology. The GPS Insight Dashboard Interface makes a dispatcher’s life much easier by providing all of the custom options that each dispatcher needs. GPS Insight has an advanced dispatching functionality, designed to look and feel the way you want it to, on a single screen, without having to toggle from screen to screen with preset layouts.
Operational Impact
Quantitative Benefit
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