Case Studies > A global fitness franchise strengthens security by expanding their Sumo Logic implementation to include Cloud SIEM Enterprise

A global fitness franchise strengthens security by expanding their Sumo Logic implementation to include Cloud SIEM Enterprise

Customer Company Size

Large Corporate

Country

United States

Product

Sumo Logic Cloud SIEM Enterprise
AWS Lambda
Amazon Web Services (AWS)
Microsoft Azure

Tech Stack

Cloud SIEM
Serverless Architecture
Cloud Computing
Machine Data Management

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Productivity Improvements
Customer Satisfaction
Digital Expertise

Technology Category

Cybersecurity & Privacy - Security Compliance
Analytics & Modeling - Predictive Analytics
Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Healthcare & Hospitals
Professional Service

Applicable Functions

Business Operation
Quality Assurance

Use Cases

Security Claims Evaluation
Predictive Maintenance
Remote Asset Management

Services

System Integration
Cybersecurity Services
Training

About The Customer

Founded in 2010, the fitness company has rapidly expanded to greater than 1,200 locations in all 50 states plus more than 23 countries worldwide. Today, the company serves more than one million members and generates in excess of $1 billion in annual revenues. Its mission is to help people lead longer and better lives through exercise, mindfulness, and by imparting valuable health-related guidance. The fitness company provides customers with an energetic one-hour full body workout that specializes in building endurance, strength, and power–or a combination of the three. What sets this regimen apart is its focus on heart rate-based interval training. This has been proven to burn more calories after the workout has concluded than more traditional exercises. During exercise sessions, students wear heart monitors that display real-time telemetry on screens throughout the studio. To further optimize results, the company’s fitness coaches supervise these events to prevent over or undertraining. To power its global operations, the company makes extensive use of cloud computing, running on platforms such as Amazon Web Services (AWS) for its web applications and Microsoft Azure for its software development pipeline. Although 90% of the company’s application development is carried out in the cloud, there are still vital hardware and software applications deployed on-premises.

The Challenge

The fitness company sought security information and event management (SIEM) options to protect its operations along with the personal data of more than one million members around the world. By securely monitoring the threats across its entire infrastructure, the company had the potential to dramatically shorten the amount of time necessary to detect and correct vulnerabilities. The company initially deployed Sumo Logic to make the most of its ever-enlarging machine data collection. The rollout proceeded smoothly and was quickly ingesting significant volumes of log files per day. However, even though the initial Sumo Logic implementation was of great utility to the company’s operational staff, it soon became apparent that significant shortfalls still remained in how the company’s security operations interacted with the organization’s computing resources. Instead of utilizing a centralized view that aggregated all security-related details across the company’s technology portfolio, the security group was obligated to manually connect to each resource to ascertain what was happening across their environment. For those assets that were capable of instant notification, alerts were delivered via a non-integrated set of emails or text messages.

The Solution

The company augmented its existing machine data management application to incorporate Sumo Logic’s Cloud SIEM Enterprise solution. Working with the vendor, the fitness company soon learned how to fully exploit its newly-enabled, highly tuned user interface and streamlined security operations (SecOps) workflows to revolutionize how it thwarted potential hazards. To surmount these formidable obstacles, they sought a modern SIEM solution. In partnership with their specialized security reseller, the company performed a thorough evaluation of multiple offerings, including Splunk, IBM QRadar, LogRhythm, Rapid7, and Sumo Logic’s cloud-native SIEM alternative. After a careful side-by-side research project that was concluded in approximately six months, they selected Sumo Logic based on a set of important factors, including its: Born-in-the-cloud architecture, Automated and streamlined security operations workflows, Innovative and forward-thinking design, Ease of deployment, Access to an elite team of threat hunters. With the appraisal complete, the move into production proceeded quickly–just as it had for the original Sumo Logic machine data aggregation undertaking. The company began this phase by centralizing security-related information from its multiple cloud environments as well as on-premises resources–including network monitoring and Active Directory logs. In less than two weeks, the fitness company attained its full ingestion rate and immediately began obtaining actionable intelligence from its new Sumo Logic Cloud SIEM Enterprise system.

Operational Impact

Sumo Logic’s cloud-native SIEM made it possible for the fitness company to eliminate its burden of manually correlating security-oriented output from a set of dissimilar tools. Instead, the company could now concentrate on perfecting lightweight and agile operations and uncovering previously hidden risks–all without necessitating a dedicated Security Operations Center (SOC).
In contrast with its earlier hodgepodge of disparate security tools and procedures, the company’s Sumo Logic Cloud SIEM Enterprise deployment supplies a far-reaching, yet consistent user experience - designed by analysts for analysts. Running lightweight, agile security operations is one of the most fundamental goals for the company’s technology leadership team: the company has no intention of building and staffing its own SOC.
Sumo Logic has been an instrumental ingredient in bringing this vision to reality. All security-related matters are overseen by a single specialist. This individual is supported by an external Managed Service Provider (MSP) which is tasked with responding to most day-to-day desktop, infrastructure, and corporate user help desk requests. Other colleagues may be tapped to provide assistance towards resolving more challenging issues.
Experts from Sumo Logic’s Special Operations (SpecOps) team continuously monitor and hunt for threats across their enterprise, in addition to providing advice and guidance that contribute to continual improvement.
This new Sumo Logic security solution has transformed how the fitness company conducts its security procedures. Rather than forcing analysts to pore over dissimilar log files across the entire company and then attempt to piece everything together, Sumo Logic Cloud SIEM Enterprise presents all ingested data in a consistent, understandable, and correlated format that pinpoints critical threats that merit immediate investigation.

Quantitative Benefit

The company serves more than one million members.
The company generates in excess of $1 billion in annual revenues.
The company has expanded to greater than 1,200 locations in all 50 states plus more than 23 countries worldwide.
The company generates and captures approximately 50,000 data points per member during each workout.
The entire detection, investigation, and mitigation process took less than 48 hours.