A Day in the Life Of… A Fleet Manager of the Year
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- AssetWorks FleetFocus
- AssetWorks Bar code
- AssetWorks Call Center
- AssetWorks Equipment Planning
- AssetWorks Labor Capture
Tech Stack
- Fleet Management Software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
Applicable Industries
- Cities & Municipalities
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
Services
- System Integration
About The Customer
The customer in this case study is the City of Ventura, California. The City of Ventura has a fleet and facilities department, managed by Mary Joyce Ivers, who has worked in the fleet industry for 24 years and served as fleet manager for 17 years. She oversees 327 on-road vehicles, 67 off-road vehicles and one maintenance facility. The City has a $2.9 million operating budget. Ivers was named the Public Sector Fleet Manager of the Year during the Honors Celebration at the 2017 Government Fleet Expo & Conference.
The Challenge
Mary Joyce Ivers, the Fleet and Facilities Manager for the City of Ventura, California, oversees 327 on-road vehicles, 67 off-road vehicles and one maintenance facility. The City has a $2.9 million operating budget. The challenge lies in managing fleet costs, scheduling, accountability, labor, historical data, safety recordkeeping and reporting in order to be accountable to both customers and the organization at large. The fleet impacts every department and supports all departments’ delivery of services to the community, making it crucial to maintain efficiency and effectiveness.
The Solution
The City of Ventura has been using AssetWorks FleetFocus fleet management software system since 1993. The software is used to manage fleet costs, scheduling, accountability, labor, historical data, safety recordkeeping and reporting. This helps the City to be accountable to both customers and the organization at large. In addition to FleetFocus, the City of Ventura uses several other AssetWorks software features including Bar code, Call Center, Equipment Planning, Labor Capture, MobileFocus for 12 devices, Production Planning, Query, Replacement Modeling, Service Level Agreements, Shop Scheduling, and Enterprise Portal.
Operational Impact
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