A Better Prognosis for a National Healthcare Organization Thanks to Next Gen SWG
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Netskope Next Gen Secure Web Gateway (NG SWG)
- Netskope Advanced Data and Threat Protection
Tech Stack
- Cloud Security
- Data Protection
- Threat Protection
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Cybersecurity & Privacy - Cloud Security
- Cybersecurity & Privacy - Database Security
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Discrete Manufacturing
- Quality Assurance
Use Cases
- Cybersecurity
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
About The Customer
The customer is a national healthcare organization based in the United States. As a large-scale entity, it handles large amounts of personal health information (PHI) across multiple tenants of O365. The organization also deals with a widespread use of cloud apps, which presents a challenge in terms of data security and governance. The organization's infrastructure includes over 30 tenants of O365 and the capability for users to securely use third-party O365 tenants. The organization's data volume is massive, with hundreds of millions of rows of data that require protection regardless of the user, device, or location.
The Challenge
The national healthcare organization was faced with the challenge of protecting large amounts of personal health information (PHI) across multiple tenants of O365, addressing widespread use of cloud apps, and preventing the risks of Shadow IT and unauthorized web access. The organization's initial discovery process uncovered thousands of Shadow IT apps and a lack of security controls to govern them. This led into a deeper analysis of managed apps, including over 30 tenants of O365, plus the capability for users to securely use third-party O365 tenants. Existing web gateway security appliances lacked the capabilities to secure and govern managed apps and Shadow IT, let alone multiple tenants or instances of each app. Data movement within cloud apps was also included in the new cloud security strategy. As a large healthcare organization with hundreds of millions of rows of data, the solution required data protection for any user, device, or location.
The Solution
Netskope provided a comprehensive solution to the organization's challenges. The Netskope Next Generation Secure Web Gateway (Next Gen SWG) with advanced data and threat protection provided inline granular controls for managed apps and thousands of unmanaged apps (Shadow IT), plus user traffic among public cloud services, custom apps, and the web for hundreds of thousands of users. The Netskope solution also analyzed hundreds of millions of rows of PHI data with advanced DLP exact data matching—an area where competitors failed to scale. Netskope provided a single cloud edge security service with one console and set of policy controls for data and threat protection, including by user, group, or OU. Netskope also uniquely addressed the security requirements for more than 30 tenants of O365 and access to third party O365 tenants, all with one solution.
Operational Impact
Quantitative Benefit
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