7-Eleven Vietnam's Data-Driven Transformation with Domo
Company Size
1,000+
Region
- Asia
Country
- Vietnam
Product
- Domo Data Platform
Tech Stack
- Domo Data Connectors
- SAP Software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Retail
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- Data Science Services
- System Integration
About The Customer
7-Eleven Vietnam is a branch of the global convenience store chain, which established its first Vietnamese outlets in June 2017. The company is operated by local partner Seven Systems Vietnam and offers over 100 fresh local food items to the public. Since its establishment, 7-Eleven’s Vietnam operations have grown by over two locations every month, and the company aims to reach 100 stores within the next three years. The company operates in the retail franchising industry and is based in Ho Chi Minh City, Vietnam.
The Challenge
7-Eleven Vietnam was operating on multiple discrete retail-specific systems, which made it difficult to streamline operations for long-term growth. The company needed a singular, centralized data platform to gain greater visibility and more rigorous reporting in its data management. The company wanted to link different datasets within a single overarching window into all its data, visualize all data for more intuitive and prompt decision-making, and boost end-to-end efficiencies from logistics to points-of-sale.
The Solution
Domo’s hundreds of data connectors helped 7-Eleven Vietnam to quickly integrate the data platform with its existing business systems, ranging from point-of-sale machines to software governing its supply chains and accounts. This resulted in a single source of truth that empowered 7-Eleven Vietnam’s people with clean, trustworthy data for every decision, improving the speed and effectiveness of teams throughout the business. Insights from Domo have helped 7-Eleven Vietnam identify and resolve latent inefficiencies in its supply chain. Domo tracked the time taken to fill trucks for delivery, which helped 7-Eleven Vietnam to precisely pick out issues with specific products amongst hundreds of SKUs. With Domo, 7-Eleven Vietnam has also improved the accuracy of its deliveries while minimizing issues of overstocking.
Operational Impact
Quantitative Benefit
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