Case Studies > 100% visibility from day one

100% visibility from day one

Company Size

1,000+

Product

Sumo Logic

Tech Stack

Telemetry Monitoring
Cloud and On-premises Systems
Security Operations Center (SOC)

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Customer Satisfaction
Digital Expertise
Productivity Improvements

Technology Category

Analytics & Modeling - Real Time Analytics
Application Infrastructure & Middleware - Data Exchange & Integration
Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Professional Service
Software

Applicable Functions

Business Operation
Quality Assurance

Use Cases

Predictive Maintenance
Regulatory Compliance Monitoring
Remote Asset Management
Remote Control
Security Claims Evaluation

Services

Cloud Planning, Design & Implementation Services
Cybersecurity Services
System Integration

About The Customer

SoSafe is a rapidly growing company that has developed a complex IT environment and SaaS product infrastructure. The company has a mix of cloud and on-premises systems that generate high volumes of telemetry data for various users and needs. The DevOps and site reliability engineers (SRE) teams are responsible for monitoring the SaaS platform and infrastructure to understand performance, while the security operations center (SOC) team uses a range of tools to monitor the security and integrity of the company's environment. SoSafe's rapid growth has led to a sprawling infrastructure that requires efficient and unified telemetry monitoring and analysis to maintain security, compliance, and observability.

The Challenge

DevOps and security teams needed to unify telemetry to maximize their efficiency and visibility. Through years of rapid growth, SoSafe’s infrastructure for its IT environment and SaaS product had grown significantly and included a mix of cloud and on-premises systems that were all producing high volumes of telemetry data for a range of users and needs. The DevOps and site reliability engineers (SRE) teams were generating content to monitor the SaaS platform and infrastructure to understand how things were performing while the security operations center (SOC) team was using a range of tools to monitor the security and integrity of the company’s complex environment — all of which was producing content that had to be separately tracked and analyzed. Collectively, monitoring the company’s growing data volumes across a sprawl of individual tools was time-consuming and difficult for the DevOps and security teams to work efficiently and obtain the desired insights.

The Solution

Pursuing a strategy to simplify and unify telemetry monitoring and analysis for its security, compliance, and observability needs, SoSafe conducted an in-depth evaluation of multiple solutions and selected Sumo Logic as its platform of choice. With Sumo Logic, SoSafe is equipped with efficient data intake and analysis capabilities that provide the company with meaningful insights to continue to drive its phenomenal business growth. The platform provides a single solution that supports all of SoSafe’s many tools and use cases—from optimizing software security and delivery to monitoring the security of the environment and ensuring adherence to GDPR requirements. Immediately after the purchase, SoSafe was able to send data to Sumo Logic and increase its visibility to 100 percent. The platform’s simplified management made it easy and efficient for the company’s IT, security, and DevOps users to ramp up and begin experiencing value from Sumo Logic’s telemetry analysis.

Operational Impact

Gained greater efficiency with a single, unified solution. With Sumo Logic, SoSafe is equipped with efficient data intake and analysis capabilities that provide the company with meaningful insights to continue to drive its phenomenal business growth. The platform provides a single solution that supports all of SoSafe’s many tools and use cases—from optimizing software security and delivery to monitoring the security of the environment and ensuring adherence to GDPR requirements.
User-friendly tool that delivers fast ROI. From the start, SoSafe wanted to onboard users from various departments with access to Sumo Logic. The platform’s simplified management made it easy and efficient for the company’s IT, security, and DevOps users to ramp up and begin experiencing value from Sumo Logic’s telemetry analysis.
Unified security operations with a single platform. With Sumo Logic ingesting data from SoSafe’s various tools, the security analysts gained a central SOC management solution, which also alleviated the need for them to be experts and pivot across individual security solutions. The SOC team now has go-to dashboards to efficiently monitor the attack surface across the company’s infrastructure and gain insights on the state of SoSafe’s security posture.
Supporting SoSafe’s continued growth. As SoSafe looks at what’s next and how Sumo Logic will support the company’s next-level growth, there are several strategic projects on the horizon: Migration to a new cloud provider, supported by Sumo Logic’s integration, out-of-the-box content, and dashboards, the security team is prepared for a smooth transition with no security monitoring downtime. Purple team exercises leveraging the platform, the security team will adopt a framework to regularly perform offensive and defensive cybersecurity testing to improve the company’s security monitoring efforts and overall security posture. Expanded users and use cases to support efforts in attracting new customers and providing current customers with a high-quality service, the adoption of the Sumo Logic platform will expand to include users from marketing, sales, and customer service.

Quantitative Benefit

Unlocked 100 percent visibility immediately following deployment.
Reduced tool sprawl with a unified platform for observability, security, and compliance.
Enabled rapid security insights with out-of-the-box security content.
Experienced fast return on investment with an easy ramp-up and learning curve.