Due to the needs of its service area, the new healthcare campus doubled in size. With the vast size difference between the old and new hospital, Parkland had to address several issues — the most critical being adjustments in the day-today patient care provided by its clinical staff. The sheer size of the patient floors — nearly the length of two football fields — was a challenge. That size drove caregivers from a centralized care model to a decentralized one — creating the need to change how communication and collaboration happens.