LATAM Private Bank Streamlines Operations and Saves Time with Alteryx
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Databases
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Equipment & Machinery
- Finance & Insurance
About The Customer
The customer in this case study is one of the largest banks in Latin America. The bank's operations department was struggling with inefficient and error-prone manual data processing methods. They were using Access and Excel for most of their data processing tasks, which was time-consuming and led to a higher propensity for errors due to the unstructured nature of the data they received. The bank needed to automate multiple processes across different departments to improve efficiency and the quality of results, thereby eliminating duplicate errors and efforts.
The Challenge
The operations department of one of Latin America's largest banks was facing significant challenges with data processing. Prior to implementing Alteryx, the bank relied heavily on Access and Excel for data processing, which involved a lot of manual labor and was time-consuming. The data received was unstructured, often coming in spreadsheets and text files, leading to inefficiencies and a higher propensity for errors. The bank needed to automate multiple processes across different departments to improve efficiency and the quality of results, thereby eliminating duplicate errors and efforts.
The Solution
The bank decided to implement Alteryx Designer to automate their manual processes. They launched a hackathon initiative in partnership with CSC, Alteryx's partner, to introduce the platform to other teams within the bank. The hackathon involved teams submitting cases that they needed help with, and then forming groups of technical people, developers, analysts, and trainees to create solutions using Alteryx Designer within a week. The solutions were then presented to the board, and the winning team received a prize. This initiative led to the deployment of over 30 solutions, including automating the process of importing data from different sources, building workflows to clean the data, and outputting it in Excel format. The bank also used Alteryx to streamline and speed up the process of extracting and manipulating data, and to improve the process of reconciling escrow deposits.
Operational Impact
Quantitative Benefit
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