Samsara > 实例探究 > The City of Cocoa Fleet Management Division relies on Samsara to increase visibility and efficiency across their municipal fleet.

The City of Cocoa Fleet Management Division relies on Samsara to increase visibility and efficiency across their municipal fleet.

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公司规模
1,000+
地区
  • America
国家
  • United States
产品
  • Samsara Vehicle Gateways
  • Samsara GPS Tracking
  • Samsara Dispatch Tool
技术栈
  • Real-time GPS Tracking
  • Geofencing
  • Telematics Data
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
技术
  • 分析与建模 - 实时分析
  • 功能应用 - 车队管理系统 (FMS)
  • 传感器 - 全球定位系统
适用行业
  • 城市与自治市
  • 公用事业
适用功能
  • 现场服务
用例
  • 车队管理
  • 预测性维护
  • 实时定位系统 (RTLS)
  • 远程资产管理
服务
  • 软件设计与工程服务
  • 系统集成
关于客户
The City of Cocoa Fleet Management Division (Cocoa Fleet Team) provides safe, reliable vehicles to support the city’s operations in a cost-effective manner. Their fleet includes various types of vehicles, including vans, heavy-duty trucks, police vehicles, fire vehicles, street sweepers, and more—spanning 20 departments and three different funds. The team also operates vehicles for the city’s water distribution center, which serves 300,000 customers across central Florida. Ultimately, it’s up to the Cocoa Fleet Team to ensure that all vehicles and personnel operate efficiently and safely.
挑战
The Cocoa Fleet Team needed better visibility across the city’s 400 vehicles. They were using an offline GPS system that only provided telematics data when vehicles refueled, which was inefficient. They required scheduled reports, geofencing, real-time vehicle location, and the ability to link drivers to vehicles. The team needed a faster way to get this data and ensure that all vehicles and personnel operated efficiently and safely.
解决方案
Upon discovering Samsara, the Cocoa Fleet Team tried it and other GPS tracking solutions. They required scheduled reports, geofencing, real-time vehicle location, and the ability to link drivers to vehicles. After testing Samsara vehicle gateways in four utility line vehicles, they were convinced of its superiority. The team then installed Samsara gateways across multiple city fleets, including streets and grounds, water operations, IT, community service, and meter reading. The setup was easy, with hardware installation taking only 18 minutes per vehicle. Now, the Cocoa Fleet Team and the directors of each city district have real-time visibility of their vehicles and operators.
运营影响
  • During Hurricane Matthew, the community development director used Samsara to track damage assessment vehicles, ensuring every street was assessed.
  • The division director uses Samsara to analyze routes of meter readers, identifying and eliminating redundant, overlapping routes.
  • Jessica, the city’s Utility Customer Service Manager, uses Samsara to respond to customer inquiries more efficiently, finding the nearest driver and verifying complaints about city vehicles.
  • City managers rely on Samsara for historical reports and analytics, with read-only access to the dashboard for scheduled email summaries.
  • The Cocoa Fleet Team plans to further integrate Samsara, including adding Vehicle Gateways to police vehicles and using Samsara’s WiFi hotspot to eliminate wireless data contracts.
数量效益
  • The team operates vehicles for the city’s water distribution center, which serves 300,000 customers across central Florida.
  • The city’s operations include a water distribution center that uses 200 vehicles to read water meters, connect and disconnect service, and test water quality.
  • The Cocoa Fleet Team manages a city fleet of 400 vehicles.

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