Case Studies > Third-Party Logistics Company Finds Increases in Productivity

Third-Party Logistics Company Finds Increases in Productivity

Company Size
1,000+
Region
  • America
Country
  • United States
Product
  • Raymond Model 7400 Deep-Reach® lift trucks
  • Raymond® trucks
Tech Stack
  • All-AC-drive lift trucks
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Employee Satisfaction
  • Productivity Improvements
Technology Category
  • Automation & Control - Automation & Process Control Systems
  • Functional Applications - Warehouse Management Systems (WMS)
Applicable Functions
  • Logistics & Transportation
  • Warehouse & Inventory Management
Use Cases
  • Inventory Management
  • Warehouse Automation
Services
  • System Integration
About The Customer
In business since 1927, Pacific Coast Warehouse Company is a third-party logistics company that operates more than 1.3 million square feet of warehousing space in southern and northern California. It provides storage, handling, and transportation services to manufacturers that import products from overseas. The company has a long-standing reputation for reliability and efficiency in the logistics sector, serving a diverse range of clients with varying needs. With a focus on optimizing warehouse operations and improving service delivery, Pacific Coast Warehouse continually seeks innovative solutions to enhance its operational capabilities.
The Challenge
Consolidating two warehouse spaces into one meant a chance for Pacific Coast Warehouse to gain efficiency and improve control over product movement. It also meant considering a different warehouse design and installing a new fleet of lift trucks to work in racking that is significantly higher than the racking in the previous locations. As part of its research on which material handling company would obtain the order for the new lift trucks, Pacific Coast Warehouse tested all the competition, both in a controlled environment and on site in one of its facilities. The decision came down to projected value in productivity and ease of financing.
The Solution
Raymond Handling Solutions, an authorized Raymond Sales and Service Center and partner of Pacific Coast Warehouse for more than 26 years, was selected for the project in a competitive review process after offering not only lift trucks but a complete, integrated solution that included racking, lift trucks, and a comprehensive lift truck service program. With the objectives of improving productivity, storing the same amount of pallets, and achieving the same revenue within a smaller footprint, Raymond Handling Solutions helped the company devise a material handling system using Raymond Model 7400 Deep-Reach® lift trucks to place loads of product on 26-foot-high racks. The all-AC-drive lift trucks were projected to deliver 20 to 25 percent higher productivity with 15 to 20 percent energy savings when compared with the trucks used at the existing sites.
Operational Impact
  • The change enabled Pacific Coast Warehouse to replace multiple facilities totaling 625,000 square feet with a single 412,000-square-foot warehouse with double-deep racking and more than 45,000 pallet positions.
  • Operators preferred the Raymond® trucks’ open view masts, which provide a full view of the pallet load and fork tips.
  • Raymond Handling Solutions provided a comprehensive agreement covering maintenance and services, ensuring the lift trucks remain operational and minimizing downtime.
  • Pacific Coast Warehouse noted a significant increase in productivity, reduction in labor costs, and a renewed sense of confidence within its facility.
  • The partnership with Raymond Handling Solutions has been crucial in handling the company’s growth, providing quality equipment and service.
Quantitative Benefit
  • The all-AC-drive lift trucks were projected to deliver 20 to 25 percent higher productivity.
  • The lift trucks provided 15 to 20 percent energy savings compared to the trucks used at the existing sites.
  • The consolidation reduced the warehouse footprint from 625,000 square feet to 412,000 square feet.

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