Case Studies > Merger Prompts Improvements

Merger Prompts Improvements

Company Size
1,000+
Region
  • America
Country
  • United States
Product
  • Raymond Model 4700
  • Raymond Model 5000 Series
  • Raymond Model 7000 Series
Tech Stack
  • AC-powered motor
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Automation & Control - Automation & Process Control Systems
  • Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
  • Consumer Goods
  • Retail
Applicable Functions
  • Logistics & Transportation
  • Warehouse & Inventory Management
Use Cases
  • Inventory Management
  • Warehouse Automation
Services
  • System Integration
  • Training
About The Customer
Empire Merchants North LLC (EMN) is a locally owned wine and liquor distributor in upstate New York born out of the merger between Service Universal Distributors Inc. and Colony Liquor & Wine Distributors. After consolidating three facilities, the company’s new home now encompasses 22,000 square feet of office space, 15,000 square space of merchandising space and a 220,000-square-foot warehouse and distribution center.
The Challenge
Because EMN was merging three facilities, the company looked to maximize its square footage and improve operator productivity. Activity never ceased during a day’s shift. Once pallets of wine and liquor cases arrived and were unloaded, they were moved to a staging location and distributed throughout the facility. They were then scanned and prepared for outbound shipping. This encouraged EMN to better develop its process and material flow handling.
The Solution
EMN partnered with Pengate Handing Systems, an authorized Raymond® Sales and Services Center, to devise an efficient distribution center floor and fleet plan. Pengate evaluated EMN’s new facility and recommended implementing: Raymond Model 4700 sit-down counterbalanced lift trucks equipped with AC-powered motor for improved control, increased productivity and reduced costs. Raymond Model 5000 Series orderpickers, which reach heights up to 390 inches — an advantage for EMN’s 32-foot tall racks. Raymond Model 7000 Series Reach-Fork® lift trucks to help operators process more inventory in narrow aisles. Pengate helped ensure efficient spacing, bulk lane sizing and a layout for lift charges were made while the building was under construction.
Operational Impact
  • Increased uptime — The change is driving increased daily warehouse efficiency and operator productivity. The EMN operational teams now perform the same amount of work with fewer lift trucks.
  • The sit-down lift trucks increased uptime, and the AC-powered motor requires less battery changes while maintaining a high level of performance.
  • Decreased costs — Advancing from propane powered lift trucks, the fully electric Raymond fleet is reducing fuel costs and the sit-down lift trucks decreasing maintenance costs. Pengate and EMN also signed a comprehensive labor and repair agreement, reducing maintenance costs by 8 percent.
  • Raymond designed a maintenance program for EMN to handle the scheduled maintenance for EMN’s machines and has instituted a fixed pricing schedule, resulting in improved cash flow and aiding the EMN billing processes.
Quantitative Benefit
  • Overall, EMN saw a huge return of investment with an annual savings of more than $70,000 across the fleet.

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