HighQ Accelerates Dynamic Cloud Application Performance by up to 2,000%, Improving Customers’ Global Collaboration
Customer Company Size
Mid-size Company
Region
- Europe
- America
- Asia
- Middle East
Country
- United Kingdom
- Australia
- United States
- China
- India
Product
- HighQ Collaborate
- CDNetworks’ Dynamic Web Acceleration
Tech Stack
- Cloud-based platform
- Content Delivery Network (CDN)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Software
- Professional Service
Applicable Functions
- Business Operation
- Sales & Marketing
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
HighQ is a leading provider of secure document exchange and social collaboration software. Its flagship enterprise collaboration platform, HighQ Collaborate, uniquely combines secure, enterprise-grade document management with innovative corporate social tools. As a result, some of the world’s leading law firms, investment banks, and corporations leverage HighQ Collaborate, and other product offerings, to effectively manage team collaboration and knowledge sharing across their global networks of colleagues, partners, and clients, both inside and outside of the organisation. HighQ is headquartered in London, United Kingdom, and was founded in 2001. It operates in the enterprise software-as-a-service industry.
The Challenge
HighQ, a leading provider of secure document exchange and social collaboration software, faced a challenge when its customers, including a major international law firm, began to roll out HighQ’s collaboration platform to their overseas offices. Users outside of Europe were experiencing high latency when accessing the application, leading to a slowdown in web page loading and document transfer speeds, especially during peak business hours. HighQ considered hosting in multiple local data centres to achieve optimal performance for users in the US and Australia. However, the time and resource required to establish similar data centre infrastructure overseas made this strategy unrealistic.
The Solution
HighQ recognised that a content delivery network (CDN) would suit its performance and security needs best. CDNetworks, one of the best-of-breed CDNs, ensured HighQ that it could accelerate both the application and its dynamic environment without relying on local caches to store documents. This would enable HighQ to streamline the service upgrade and respond to its clients’ requirements as quickly as possible. HighQ decided to evaluate CDNetworks’ Dynamic Web Acceleration service for a 30-day period. This allowed HighQ to experiment with different acceleration techniques without locking itself into a long-term contract. The trial helped HighQ identify those portions of its web infrastructure that would benefit most from acceleration.
Operational Impact
Quantitative Benefit
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