Case Study: Food & Beverage
Company Size
1,000+
Region
- America
Country
- United States
Product
- Softeon Supply Chain Execution (SCE) Solutions
- Softeon Warehouse Management System (WMS)
- Softeon Order Management
- Softeon Labor Management
- Softeon Transportation
Tech Stack
- RF Technology
- AS400 System
- Real-time Order and Inventory Synchronization
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
- Food & Beverage
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Supply Chain Visibility
- Track & Trace of Assets
- Warehouse Automation
Services
- System Integration
- Training
About The Customer
Dietz & Watson is a renowned company in the food and beverage industry, known for its high-quality deli meats and artisan cheeses. Founded in 1939 by Gottlieb Dietz, the company has maintained a commitment to 'quality above all,' using only the freshest lean meats and finest all-natural spices and seasonings. Today, the third generation of the Dietz family continues this legacy, focusing on preparing and distributing premium products. The company partnered with Black Bear Distribution, a third-party logistics provider, to address their growing distribution needs and implement a world-class technology solution.
The Challenge
Dietz & Watson faced significant challenges in managing their growing distribution needs. Their existing home-grown system was outdated and inefficient, leading to a lack of storage space and operational inefficiencies. The company needed a strategic implementation plan that would minimize operational impact while providing a high level of service to their customers. They required a solution that could handle various temperature-controlled areas and manage multiple product lines effectively. Additionally, they needed to ensure zero downtime during the implementation process to avoid disrupting their daily operations.
The Solution
Dietz & Watson partnered with Softeon to implement their supply chain execution (SCE) solutions. The phased implementation approach allowed them to minimize operational impact by rolling out one product line at a time over four months. Softeon's experienced team ensured zero downtime during the transition. The solution included advanced receiving, rule-based putaway, advanced wave management, optimized pick path sequencing, real-time replenishment, and shipping, providing full control and visibility at every process stage. The system also offered 100% serialization down to the case, complete tracking and trace functionality, and the ability to capture catch weights for order and billing accuracy. Special requirements like 'sale by dates' and recall functionalities were handled automatically.
Operational Impact
Quantitative Benefit
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