Shimane Fujitsu, a wholly-owned subsidiary of Fujitsu and a leading manufacturer of business notebooks and tablets, set out to improve processes where factory inspections found product errors. Prioritizing product rework based on shipping date was challenging, and it caused Shimane Fujitsu to incur additional shipping fees. The company needed a way to collect data to better track the location of products in the rework cycle as well as monitor progress in real time. The collected data would also help process analysis for future improvements.